Privacy Policy

ProCut respects your privacy. This policy explains what information we collect through this website, why we use it, and the choices you have about your personal information.

Information we collect

When you send an enquiry, we collect the details you provide, such as your name, email address, phone number and message. We may also retain correspondence and project information needed to respond, prepare a quote or arrange work.

We collect limited website performance information, such as pages viewed, general device and browser information, referring pages and interactions with the site. This may use cookies or similar technologies.

How we use information

• To respond to enquiries and provide quotes.
• To schedule and deliver requested services.
• To maintain relevant business and project records.
• To understand and improve website performance.
• To protect the website from spam, fraud and misuse.

Service providers

We use trusted providers to operate parts of this website. These include Formspark for enquiry delivery, Cloudflare Turnstile for spam protection, and Google Analytics and Google Maps for website performance and location features. These providers may process information on our behalf and may operate outside New Zealand under their own privacy terms.

We do not sell your personal information. We may disclose information when reasonably necessary to provide our services, comply with the law, or protect our rights and systems.

Retention and security

We keep personal information only for as long as it is reasonably needed for the purposes described above, including relevant legal and business-record requirements. We take reasonable steps to keep information secure, but no online service can guarantee complete security.

Your privacy rights

You may ask for access to personal information we hold about you or ask us to correct information you believe is wrong, incomplete or misleading. Contact us using the details below. We may need to confirm your identity before responding.

If you are not satisfied with our response, you can contact theNew Zealand Office of the Privacy Commissioner.

Contact us

Email wade@procuts.co.nz, call +64 22 140 7064, or write to ProCut Limited at 6A Ayers Street, Rangiora 7400, New Zealand.

Policy updates

We may update this policy when our website, providers or privacy practices change. The effective date above shows when it was last updated.